Breaking bad news
Online course.
Course overview:
- List challenges and staff concerns when delivering bad news in care settings.
- Identify skills required to enhance communication.
- Understand how to follow the Spikes model when breaking bad news.
- Discuss how to manage collusion in relation to breaking bad news.
Link: https://teams.microsoft.com/meet/375936501189017?p=fJqQaWmHh3fRGt6feM
Meeting ID: 375 936 501 189 017
Passcode: Fd3uD7Lu
September 2
@
6:00 pm
-
7:00 pm
