Outpatient care

Outpatient care

Many of our patients access our care through the hospice’s medical outpatient clinics, which run twice each week.

To attend our outpatient clinics, people must be referred by a GP, hospital consultant, specialist nurse or district nurse, or already be accessing other hospice services - we don't accept self-referrals and aren't able to accept 'drop-in' patients.

Outpatient3 2016

The time to help understand your needs

We try to provide those visiting our outpatient clinic with as much time as we can; for new patients, this means a one-hour time slot. This gives us plenty of time to make the patient comfortable, talk to him or her in depth and undertake a thorough assessment of needs. We take this time because we want to look at each person's 'whole' needs, not just medical, but also emotional, social and spiritual. This meeting is typically with a consultant. For subsequent visits, we provide a 30-minute session - still plenty of time for a relaxed, in-depth assessment of progress.

Specialist clinics 

For those people with degenerative neurological disorders such as progressive supranuclear palsy or motor neurone disease, we provide a specialist clinic once a month. This is usually undertaken jointly with the palliative medicine counsellor and neurosciences community matron, who have highly specialised skills in the care of these patients. Where possible, we try to see people early in the illness, so that we can discuss and plan for their future care needs. 

Duration of care 

Where a patient doesn't require ongoing review, perhaps because their symptoms are stable, we may discharge him or her back into the care of their GP. However, we're always ready to see people again when the need arises - by referral from their GP, hospital consultant, specialist nurse or district nurse.

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