Mum was called Muriel, but everyone knew her as Moo Moo. She’d been poorly and struggling for such a long time, until Joanne got in touch, and everything changed.
Michelle and Stacy share their mum’s experience of the hospice alongside siblings, Darren, James and Ryan.
Joanne was a real light in a tunnel of darkness that we couldn’t see a way out of. As mum’s Hospice Nurse Specialist, she became part of our family and the biggest help to every single one of us in understanding what was happening to mum. She was on the end of the phone whenever we needed her, and explained everything to us, every step of the way. That’s all we ever wanted.
We tell everyone about our experience with the hospice and feel so privileged to have had access to all of its services. It’s funny, you hear about the hospice time and time again, but you don’t really know anything about it until you encounter it firsthand. It is so much more than just the building. It’s the people, the surrounding area, the care, and the compassion shown by every single person we came across throughout mum’s time under their care.
Mum was happy and comfortable during her time at the hospice, and for us, that was everything.
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