Out of hours services

Out of hours services

Wigan & Leigh Hospice provides a range of services, available outside of our normal working hours.

The hospice provides the following services that fall outside normal business hours:

  • Out-of-hours advice line
  • Specialist community nurses
  • Admissions

Out-of-hours advice line: 01942 525566

The advice line is available to patients, carers and healthcare professionals who are seeking advice about palliative care issues. 

The service provides advice about:

  • Pain control
  • Symptom control
  • Hospice services and referral information

The advice line operates outside of normal Monday to Friday office hours and includes weekends and all public holidays. Advice during normal office hours is provided via the main hospice switchboard.

Your call will be taken by a professional, who will ask for information about diagnosis, medication and current problems. Your query may be answered immediately, or in some instances additional information may be required and under those circumstances we will offer to call you back regarding your problem.

Hospice Nurse Specialists 

The specialist community nurses operate a restricted service on Saturdays, Sundays and public holidays. The main aims of this service are:

  • To complement the out-of-hours advice line.
  • To provide specialist palliative care assessments and reviews as required over the weekend or during public holidays for patients under the care of the hospice who are either at home or in a care home.
  • To support community teams who are delivering out-of-hours palliative care.

A Hospice Nurse Specialist will be available between the hours of 09.00 and 17.00 on Saturdays, Sundays and on public holidays. The specialist community nurse service is not an emergency service. If you require help quickly, you should call your out-of-hours GP or the district nursing service.

Weekend admissions to the hospice 

Admission to the hospice at weekends can be arranged in certain circumstances. The decision will be based on an assessment of the patient's condition and will depend on the availability of a bed. The request for admission must come from a healthcare professional and the patient must be known to the hospice.

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